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Storage System
  • Residential

  • Industrial& commercial

  • Grid Scale

EV Battery Pack
  • Bus/Coach

  • Truck/Van

  • Forklift/AGV

Battery Cell and Module
FAQ

Storage System

  • Q:

    Can I see how much energy I am storing and using?

    A:

    LISHEN smart technology enables you exactly know how much energy you’re using in real-time. It will also send you the information directly to your cell phone using a telecom signal, which means you don’t have to do anything. You can also see which gadgets and appliances are costing you the most money to run if you allow the LISHEN cloud service to perform the analysis on your detailed usage. 


    Smart service aren’t compulsory, but they’re a great, hassle-free way of making you aware of your energy usage.

  • Q:

    How quickly does my LISHEN home battery age?

    A:

    We'd like to explain this using our battery cycles. One cycle is the complete charging and discharging of a battery. In the LISHEN monitoring platform, you can see graphically how much your battery has been charged or discharged on a given day. You'll see that you rarely get to a full cycle per day.

     

    Studies have shown that in our climate and with a battery system that is properly adapted to your situation, about 280 cycles per year are needed. So in 20 years time you will need about 5,600 cycles. LISHEN assures us that after 10,000 cycles the storage capacity of the home batteries will only drop by a maximum of 30%.

     

    If in the future you were to use your home battery for other applications besides optimizing your own consumption (e.g. virtual power plants), the number of cycles you consume per year will increase slightly.

  • Q:

    Do I need any other components besides my home battery?

    A:

    A battery system from LISHEN is a total package. You don't have to buy any additional components. This not only reduces the complexity of installation and debut but also eases your daily operation and uses. 

Industrial& commercial solution

  • Q:

    Why do we use LFP battery only?

    A:

    LISHEN HESS only uses Lithium Iron Phosphate cells because these are much safer than the lithium batteries used in cars, for example. The chemical composition of the battery cells makes overheating due to so-called thermal runaway virtually impossible. This makes the cells safe and non-flammable even in extreme conditions. Lithium Iron Phosphate cells also have a very good life span. They are slightly heavier and less compact, but this is usually not a problem in a domestic situation. One more advantage is that the Lithium Iron Phosphate cells do not contain any cobalt, and they are true cobalt-free batteries, which is more economic and environment friendly. 

  • Q:

    Can battery storage help keep the power on during blackouts?

    A:

    Yes, storage can contribute to local energy security and energy resilience, especially when the batteries are paired with local power source on a community microgrid. A microgrid is a small network of customers with a local source of electricity that can be disconnected from the grid and operated independently.


    During and after natural disasters and extreme weather events, all of which are becoming more frequent with climate change, battery storage can help keep essential services running and protect the most vulnerable populations as part of a community-driven climate resilience plan. When thinking about community resilience, it can be advantageous for critical infrastructure—such as police and fire stations, hospitals, cooling centers, and emergency shelters—to have rooftop solar panels and battery storage systems on site to keep the power on during an emergency.

  • Q:

    Why invest in battery storage?

    A:

    Battery storage enables greater self-consumption of renewable energy from sources that are variable, such as solar power. Businesses that face difficulties in the reliability or capacity of their electricity supply can reap benefits from battery storage. Battery storage can also save on power costs by reducing the need to purchase electricity at times when it is most expensive.

Limited Warranty

The best energy experience LISHEN provide also includes the limited warranty that can reassure you during the using period.

LISHEN manufactures and delivers products with limited warranty of up to 10 years, depending on the product model. We manage a rapid after sales process and generally ship a replacement unit within 48 hours, if the reported defect is eligible for coverage under the Limited Product Warranty.

Check the specific product model and get more information for warranty service.

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